Công ty TNHH Dịch Vụ SHAREWORK
Nhân Viên QA/QC Sàn Thương Mại Điện Tử
Hạn nộp hồ sơ: 29/08/2024 
Lượt xem: 1,402, Ngày duyệt: 14/08/2024
Ngày đăng
13/08/2024
Số lượng tuyển
2
Chức vụ
Nhân viên
Hình thức làm việc
Toàn thời gian cố định
Yêu cầu giới tính
Không yêu cầu
Kinh nghiệm
Không yêu cầu kinh nghiệm
Bằng cấp
Cử nhân
Ngôn ngữ
Tiếng Anh
Mô tả công việc
● Evaluate the quality of Sales' text messages and chats to ensure conversation quality, and enter daily reports for QC work;
● Detect and promptly report operational errors/issues affecting service quality;
● Maintain regular updates of professional knowledge to ensure supervision is carried out strictly in accordance with current regulations;
● Other related tasks as assigned by superiors.
● Detect and promptly report operational errors/issues affecting service quality;
● Maintain regular updates of professional knowledge to ensure supervision is carried out strictly in accordance with current regulations;
● Other related tasks as assigned by superiors.
Quyền lợi được hưởng
● Salary: starting at 18M (Net), will be reviewed after one working year
● Work in a dynamic, creative environment with young, close colleagues.
● 13th-month salary bonus, hot bonus, salary/performance review, ...
● Social, health (24/7 health care) & unemployment insurance;
● Participate in Company and Group activities: Team building, Company trip, physical examination, birthday, Happy Hour, Happy Lunch, Year End Party, …
● Opportunities for development and advancement.
● Work in a dynamic, creative environment with young, close colleagues.
● 13th-month salary bonus, hot bonus, salary/performance review, ...
● Social, health (24/7 health care) & unemployment insurance;
● Participate in Company and Group activities: Team building, Company trip, physical examination, birthday, Happy Hour, Happy Lunch, Year End Party, …
● Opportunities for development and advancement.
Yêu cầu công việc
● Bachelor Degree or above;
● Coaching and communication skills Minimum of 1 years’ experience within a contact center environment as a QA/ QC
● Experience within customer services
● Excellent leadership and communication skills
● Strong coaching and people-development skills through call listening
● Quality feedback, etc.
● Energetic and motivating individual
● Creative & Critical thinking.
● Coaching and communication skills Minimum of 1 years’ experience within a contact center environment as a QA/ QC
● Experience within customer services
● Excellent leadership and communication skills
● Strong coaching and people-development skills through call listening
● Quality feedback, etc.
● Energetic and motivating individual
● Creative & Critical thinking.
Địa điểm làm việc
55 Bàu Cát 4 phường 14 Tân Bình
Từ khóa
Công ty TNHH Dịch Vụ SHAREWORK
Địa chỉ:
55 Bàu Cát 4 phường 14 Tân Bình
Quy mô:
>50 nhân viên
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